Contact Us
Our Commitment to You
We are committed to working with you and providing the best possible relay experience. We want you to enjoy the choice, reliability, and friendly service of Relay Texas.
Our customer service is available 24 hours 7 days a week to assist with technical support, any of your relay questions and/or concerns. Please remember if you are contacting our T-Mobile Accessibility Care regarding a specific relay call situation, to have the Communications Assistant’s number, date and time of the call available.
Our customer service is available 24 hours 7 days a week to assist with technical support, any of your relay questions and/or concerns. Please remember if you are contacting our T-Mobile Accessibility Care regarding a specific relay call situation, to have the Communications Assistant’s number, date and time of the call available.
Customer Service
T-Mobile Accessibility Care
Voice & TTY: (800) 676-3777
Speech to Speech: (877) 787-1989
Voice Carry Over: (866) 931-9027
Spanish: (800) 676-4290
Fax: (877) 877-3291
Email: access@t-mobile.com
Mailing Address:
T-Mobile Accessibility Care
KSOPHD01-Z8200
6220 Sprint Parkway
Overland Park, KS 66251-8200
Relay Texas Contacts
Karl Ewan,
Accessibility Relationship Manager
Mobile (Text): (202) 423-5531
Email: relaytexas@t-mobile.com
Gina Singleton,
Contract Specialist
Phone: (512) 936-7257
Email: gina.singleton@puc.texas.gov
Public Utilities Commission of Texas
Relay Texas Administrator
Phone: (512) 936-7425
Email: relaytx@puc.texas.gov