Hearing Carry-Over

Hearing Carry-Over

Hearing Carry-Over (HCO) allows those that can hear but have a speech disability to listen to the person called. The HCO user types conversation for the relay operator to read to the standard telephone user.

7-1-1 or 1-800-735-2989

HCO to TTY

HCO users listen while the relay operator is reading/voicing the TTY user's typed message. The HCO user types conversation directly to the TTY user.

7-1-1 or 1-800-735-2989

HCO to HCO

HCO users contact other HCO users through Relay Texas. The relay operator voices to both parties what is typed on each user's TTY.

7-1-1 or 1-800-735-2989

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How Does HCO Work?

  1. HCO user types the conversation to relay operator. 
  2. Relay operator voices HCO user's typed message to voice user. 
  3. Voice user talks directly to HCO user. 

How Does HCO Work?


How Does HCO to TTY Work?

  1. HCO user types the message to TTY user directly. 
  2. TTY user types the message to relay operator. 
  3. Relay operator voices TTY users typed message to HCO user.

How Does HCO to HCO Work?

  1. HCO user #1 types the conversation to relay operator. 
  2. Relay operator voices the typed message by HCO user #1 to HCO user #2. 

  1. HCO user #2 types the conversation back to relay operator. 
  2. Relay operator voices the typed message by HCO user #2 to HCO user #1.