Relay Texas has a number of different services available for most individuals. Use the tool below to determine which relay service best suits your needs.
International Calling
Calls can be placed and received anywhere.
Emergency 9-1-1
7-1-1 is NOT an emergency number
Internet Relay
The Texas Internet Relay service is offered to Deaf and Hard of Hearing individuals.
This service allows them to place relay calls over the Internet via their computer or laptop.
Video Relay
Telephone Communication Between Sign Language Users and Voice Telephone Users
VRS enables users who use NZ Sign Language (NZSL) to communicate via videoconferencing with a Video Interpreter (VI) through the Internet or videophone.
The VI then interprets/relays the signed conversation over the phone – in real time – to the standard phone user (hearing person).
Spanish Relay
Hearing Carry-Over
Hearing Carry-Over (HCO) allows people who are speech impaired to use their hearing abilities to listen directly to the standard phone user (hearing person). The RA voices the typed responses from the HCO user to the standard phone user, who then speaks directly to the HCO user without RA intervention.
Speech-to-Speech
Allows persons with a speech disability to voice for themselves.
Speech to Speech (STS) enables a person with a speech impairment to communicate over the telephone using his or her own voice or a voice synthesizer. The option for Video Assisted STS is also available.
STS calls can be made by anyone with or without a speech impairment, as long as one of the parties has a speech impairment.
Voice Carry-Over
Deaf or hard-of-hearing users can speak directly to a hearing person.
Voice Carry-Over (VCO) allows Deaf or hearing impaired people, who prefer to use their own voice, to speak directly to the party they are calling.
The RA will type the other party’s responses back to the VCO User who reads the typed message on their TTY screen.
TTY/ASCII/TeleBraille
A TTY user connects to Texas Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person).
The RA relays the hearing person’s spoken words by typing them back to the Textphone (TTY) User.
Voice to Relay
Standard telephone users can easily initiate calls
VRS enables users who use Texas Sign Language (TSL) to communicate via videoconferencing with a Video Interpreter (VI) through the Internet or videophone.
The VI then interprets/relays the signed conversation over the phone – in real time – to the standard phone user (hearing person).
WebCapTel
Word-for-Word Captioning Over the Internet
CapTel 2400i
Contemporary Touch-Screen Design
CapTel 880i
Ideal for People with Low Vision
CapTel 840
The Traditional CapTel Phone
CapTel 840i
Requires telephone service and high-speed Internet access
